Last Updated: October 8, 2025
1. Introduction
Welcome to BiharKaSwaad™ (“we,” “us,” “our”). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://biharkaswaad.in/, including any other media form, media channel, mobile website, or mobile application related or connected thereto (collectively, the “Site”).
Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.
2. Information We Collect
We may collect information about you in a variety of ways. The information we may collect on the Site includes:
a) Personal Data You Provide to Us:
- Account & Order Information: When you register for an account or place an order, we collect personally identifiable information, such as your name, shipping address, email address, and telephone number.
- Product Reviews & Comments: When you leave a review, we collect your name, email address, and the content of your review.
- Wishlist Information: When you use our Wishlist feature, we collect information on the products you have saved.
b) Data Collected Automatically:
- Cookies: Like many other websites, we use “cookies” to enhance your experience. A cookie is a small file that your browser stores. We use cookies to keep track of items in your shopping cart, remember your preferences, and keep you logged in.
- Analytics Data: We use analytics tools (like Google Analytics via Rank Math) to collect non-personal information about your visit, such as your IP address, browser type, the pages you visited, and the time you spent on our Site. This data is anonymized and helps us understand our audience and improve our website.
3. How We Use Your Information
Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site to:
- Process your payments and fulfill and manage your orders.
- Create and manage your account.
- Email you regarding your account or order.
- Deliver products and services you have requested.
- Request feedback and contact you about your use of the Site and our products.
- Monitor and analyze usage and trends to improve your experience with the Site.
- Prevent fraudulent transactions and monitor against theft.
4. Who We Share Your Information With
We do not sell your personal information. We may share information we have collected about you in certain situations:
- Payment Processors: When you make a purchase, your payment data is provided to our payment processor (e.g., Razorpay). We do not store your full credit card or payment details on our servers.
- Courier & Delivery Partners: We share your name, address, and phone number with our shipping partners to deliver your order.
- Third-Party Service Providers: We may share your data with third-party service providers that perform services for us or on our behalf, including data analysis (like Google Analytics).
5. How Long We Retain Your Data
We will retain your information for as long as your account is active or as needed to provide you services, comply with our legal obligations, resolve disputes, and enforce our agreements. For example, we are required to keep customer order information for a certain number of years for tax and accounting purposes.
6. Your Rights Over Your Data
If you have an account on this site, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
To exercise these rights, please contact us using the contact information provided below.
7. Security of Your Information
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date.
9. Contact Us
If you have questions or comments about this Privacy Policy, please contact us at:
BiharKaSwaad™
Email: contact@biharkaswaad.in
